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Interdigital
Developed installation, administration, and user documentation for an IoT standards-based, horizontal platform. |
Exelon Energy
Created training materials for various types of electrical engineers, support personnel, analysts, supervisors, etc. |
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Comcast
Created content for an online interface, various pieces of hardware, self-install kits, user guides, and a security system. American Water
Developed process documents, user guides, and training materials for a corporate-wide business transformation project. |
Independence Blue Cross
Developed user, developer and desk level procedure guides, process documents, and corporate communications materials. NRG
Created process documents and diagrams, gap analysis, SOPs, and documentation for a SoX compliancy project. |
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PriceWaterhouseCoopers
Created training materials for several SAP modules including S&D, MM, HR, PP, and FICO. |
SAP
Created training materials for several SAP modules including S&D, MM, and HR. |
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CIGNA
Created training materials, user documentation, and desk level procedures for a corporate-wide technology initiative. |
Aetna
Created content for technology-based white papers, marketing brochures, and directories. |
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Consortium Health Plans
Created documentation for two proprietary health care-related applications and developed case studies. |
Ripple Technologies
Created install, admin, and user guides for a database auditing application. Developed marketing materials. |
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Jupiter Media
Wrote an emerging technology column and contributed feature articles on nation-wide technology companies. |
Bentley Systems
Created user documentation for SAP-CRM. |
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Faulkner Information Services
Wrote in-depth technology and business-based white papers for public and private sector organizations worldwide. |
Fiberlink
Created white papers, user guides, web site content, and online help for several enterprise mobility management solutions. |